Last Updated: January 2026

AQ990's Privacy Policy – Your Data, Our Responsibility

AQ990 treats the protection of your personal data as its highest priority. This privacy policy clearly explains what information we collect, why we collect it, and how it is kept secure.

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What's in This Policy
Data Collection Data Usage Cookie Policy Your Rights Data Security Contact

Why Your Data Is Safe With AQ990

We are committed to protecting your privacy through both technology and policy.

High-Grade Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption — the same technology used by leading banks and financial institutions worldwide.

No Third-Party Sales

AQ990 never sells your data to advertisers or third parties. Your information is used solely to operate our services.

You're in Control

You can request to view, correct, or delete your data at any time. You are in full control of your information.

Secure Server Infrastructure

AQ990 servers are hosted in internationally certified data centers with 24/7 security monitoring and regular security audits.

Transparent Cookie Management

We only use necessary cookies. You can update your cookie settings at any time and keep non-essential cookies disabled.

Immediate Breach Notification

In the event of a data breach, we will notify affected members by email within 72 hours and take immediate steps to resolve the issue.

1What Information We Collect

When you create an account and use our services on AQ990, we collect certain specific information. The purpose of this collection is to provide you with the best possible experience and to ensure the security of the platform. A detailed breakdown by category is provided below.

Data Type Example Collection Point
Identification Information Name, date of birth, national ID number At Registration
Contact Information Mobile number, email address At Registration
Financial Information BKash/Nagad number, transaction history During Deposit/Withdrawal
KYC Documents NID Photo, Selfie, Proof of Address Verification Period
Device & Network Information IP address, browser, operating system At Every Login
Usage Data Betting history, favorite games, session duration Platform Usage Time
Please Note: We never store your full bank card number or PIN. Payment details are always held in the form of encrypted tokens.

2How We Use Your Information

AQ990 uses collected data only for specific, legitimate purposes. We believe in data minimisation as a guiding principle. A full list of how we use your information is provided below.

  • Creating, Verifying & Managing Accounts
  • Processing Deposits, Withdrawals & Betting Transactions
  • Providing bonuses, promotions, and VIP benefits
  • Preventing Fraud & Money Laundering
  • Providing Customer Service & Support
  • Ensuring Platform Security & Stability
  • Meeting Legal Obligations
  • Personalizing services based on your preferences
  • Sending Important Updates & Notifications
Marketing Communications: We only send you promotional emails or SMS if you have given your consent. You can unsubscribe at any time.

3Data Sharing & Disclosure

AQ990 does not sell or rent your data to third parties. However, limited information may be shared in certain specific circumstances, as clearly outlined below.

  • Payment Processors: Approved payment gateways such as bKash, Nagad, and Rocket receive only the information strictly necessary to complete a transaction.
  • Legal Authorities: Information may be disclosed when required by a court order or government directive.
  • Security Partners: Data may be shared with authorized agencies for fraud detection and AML (Anti-Money Laundering) verification.
  • Business Restructuring: In the event of a company merger or acquisition, data may be transferred, though the same privacy policy will continue to apply.
Assurance: Outside of the above, your information will not be shared with anyone without your explicit consent.

4Cookie Policy

The AQ990 website uses cookies to enhance your experience. Cookies are small text files stored in your browser. We use the following types of cookies.

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language preference and layout settings.
  • Analytics Cookies: Collects anonymous site usage statistics, with no personally identifiable information.
  • Performance Cookies: Helps improve page loading speed.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

Please Note: We never use third-party tracking cookies for marketing or advertising purposes.

5Data Retention Period

AQ990 does not retain data beyond what is necessary. Separate retention periods are defined for different types of information, based on legal requirements and operational needs.

Data Type Retention Period
Account Information 5 Years After Account Closure
Financial Transaction Records Minimum 7 years (as required by law)
KYC Documents 5 Years After Account Closure
Cookie Data Until end of session or maximum 1 year
Support Conversations 3 years
Marketing Consent Records 3 years after consent withdrawal

6Your Rights

Every registered member of AQ990 has the following rights over their own data. To exercise these rights, contact us at support@aq990.bet.

  • Right to Know: You can find out exactly what data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request the deletion of any data that falls outside our legal retention obligations.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Portability: You can request your data in a machine-readable format.
  • Right to Object: You can object to marketing communications or specific data processing activities.
Response Time: An initial response to any request will be provided within 48 hours, with full resolution within 30 business days.

7Children's Privacy

AQ990 is strictly for users aged 18 and above. We do not knowingly collect any information from minors. If we are made aware that we hold data belonging to an underage individual, we will delete it immediately and close the associated account.

If a parent or legal guardian suspects that their child's information is held by us, please contact support@aq990.bet immediately.

Age Verification: AQ990 verifies age at registration and requests KYC documents when there is any doubt. Protecting minors is one of our top priorities.

8Third-Party Links & Services

The AQ990 platform may at times integrate with third-party payment gateways or technology service providers. These third-party services operate under their own privacy policies.

  • AQ990 is not responsible for third-party data collection or use
  • Payment service providers operate under their own policies
  • We recommend reading the privacy policy of any third-party service before using it
  • AQ990 works exclusively with internationally recognized and trusted payment partners

9Privacy Policy Updates

AQ990 may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

  • You will be notified via email or on the platform before any significant changes
  • The date of the latest update will always be displayed at the top of the page
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • You may request account closure if you do not agree to the updated policy
Tip: Check this page regularly. The date of the latest update is always shown at the top of the page.

10Contact & Complaints

For any privacy-related questions, concerns, or requests, please reach out to our dedicated privacy team. We take every message seriously.

  • Email: support@aq990.bet (include "Privacy Request" in the subject line)
  • Live Chat: Log in to the website and send us a message via Live Chat support
  • Response Time: Initial response typically within 24–48 hours
Our Commitment: Your privacy is not just a policy matter to us — it is the foundation of how we do business. AQ990 is built on transparency and trust.

Your Data Is Secure, Right Now Play With Peace of Mind

You now know AQ990's privacy policy. Open an account with confidence and enjoy the best betting experience in Bangladesh.

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